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Frequently Asked Questions

I need help with payment of my rent, utilities and food, is there anything your office can do?
Yes, if you are a resident of Williams County for last three months please review the “Financial Assistance” page for a list of required documents and call the office for an appointment. Please let us know immediately if you have a shut off notice or a legal eviction notice.
I have legal custody of the veteran’s minor children and need help with payment of my rent, utilities and food, is there anything your office can do?
Yes, if the minor children meet the three months residency requirement. Please review the “Financial Assistance” page for a list of required documents. In this case you must have a copy of the legal guardianship and copies of the birth certificate of the minor child/children, as well as, the other listed documents. Call our office for an appointment. Please let us know immediately if you have a shut off notice or a legal eviction notice.
I cannot find my DD 214, Discharge from Service, where can I go to get it?
If discharge was recorded at the Williams County Recorder’s Office please call 419-636-3259 to confirm and then it is available to the veteran at no charge. Their office is in the Williams County Courthouse on the 2nd floor. If recorded in another county or state, call our office for assistance in contacting the correct office. If the Veteran applied for the Ohio W.W.II, Korean, or Vietnam Bonus – our office is able to obtain a copy of the discharge from the ODVS. If none of the above occurred, then the document must be obtained from the National Personnel Records Center. Our office can assist with that application.
I need help with my medications; what can the VA do for me?
Our office can assist you in enrolling in the VA Health Care System. Most veterans in this area enroll at Ft. Wayne or Toledo. Please review the “Medical Care” page on this website for additional information.
I am interested in purchasing a home under the GI Home Loan what do I need to do?
Since the Department of Veterans Affairs is not providing the funding, you need to contact a mortgage company or bank officer for the actual loan. Tell them that you want to use a VA Home Loan and they can access your Certificate of Eligibility online.
What health care services are available to women Veterans?
A full continuum of health care, including comprehensive primary care (care for acute and chronic illness and gender-specific care)
My father/mother is now a patient in the nursing home. Does the VA have any assistance in paying those fees?
A non-service connected pension can be filed if all qualifications exist to help both veterans and their unremarried surviving spouses pay for nursing home or assisted living fees. If on Medicaid, they would qualify for $90.00 protected personal needs money from the VA. Please review the page for Nursing Home/Assisted Living on this website and call our office for an appointment to file the claim.